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OUR POLICIES

Ourdaughters Salon  Licensed Natural Hair Stylist located in Durham, NC, USA.

PLEASE READ ALL POLICIES BEFORE BOOKING YOUR APPOINTMENT

DEPOSITS:

Deposit payments are the newest addition to the Our Daughters Salon  scheduling procedure. A non-refundable $25 deposit is required to secure all appointments and may only be transferred with rescheduled appointments. The deposit will go towards the total balance of services rendered. If the projected total is less than $25 the service must be paid in full during the scheduling process.

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NO-SHOWS:

 

No call / no show appointments will automatically be charged 100% of the total amount of service(s) you were scheduled for and will not be refunded under any circumstances. Additionally, more than two no call / no show will lead to automatic banishment from future scheduling.

 

 SAME DAY CANCELLATION | CANCELLATIONS | RESCHEDULING:

​All cancellations or rescheduling of services need to take place at least 24 hours prior to the start of the initial appointment. 

 

Same day reschedules and cancellations or those made less than 24 hours to the start of the initial appointment are considered the same thing and are treated as such. 

 

Same day reschedules and cancellations or those made less than 24 hours to the start of the initial appointment will automatically be charged 100% of the total amount of service(s) you were scheduled for. 

 

You will not be allowed to use the fee you were charged towards your next appointment. An existing appointment is only allowed to be edited twice, after the second adjustment your service will be subject to cancellation and incur a $15 fee.

 

 

 

TARDINESS:

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We understand that life happens so most appointments are granted a 10 minute grace period. If you arrive after the grace period, your appointment may be reduced, rescheduled or cancelled. If access to your appointment is granted after being tardy, the late arrival fee will be $15.



 

INQUIRIES:

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Call | Text: (919) 452-6749

 

Email: Ourdaughtersalon@gmail.com

 

Instagram: @ourdaughtersalon

 

Website: www.ourdaughtersalon.com

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